Shipping policy
Shipping Policy
Thank you for choosing Parvoir for your clothing needs. We're dedicated to providing you with high-quality apparel and exceptional service. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
Domestic Shipping (Australia):
Processing Time: Orders are typically processed and dispatched within 1-3 business days after payment confirmation, excluding weekends and public holidays.
Shipping Method: We primarily utilize AUPost for domestic shipments within Australia. For certain items or regions, alternative shipping providers may be used.
Delivery Time: Once dispatched, orders within Australia usually arrive within 2-5 business days. Please note that delivery times may vary depending on the destination and any unforeseen circumstances such as weather conditions or postal delays.
Shipping Costs: Shipping costs are calculated based on the total weight of your order and the destination address. You can view the shipping cost at checkout before completing your purchase. We offer free shipping for orders above a certain value, which may vary based on promotional offers.
Order Tracking: Upon dispatch, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your order on the carrier's website.
International Shipping:
Processing Time:International orders are also processed within 1-3 business days after payment confirmation.
Shipping Method: We use various international carriers, including DHL, UPS, and FedEx, to ensure reliable and timely delivery to our customers worldwide.
Delivery Time:Delivery times for international orders vary depending on the destination country and any customs clearance procedures. Typically, international orders arrive within 7-14 business days from the dispatch date.
Shipping Costs: International shipping costs are calculated based on the destination country, package weight, and shipping method selected. You can view the shipping cost at checkout before completing your purchase.
Customs and Duties: Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs policies vary widely from country to country, so please contact your local customs office for more information.
Order Status and Tracking:
Order Confirmation: After placing your order, you will receive an order confirmation email with details of your purchase.
Shipping Confirmation: Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your package.
Tracking Updates: You can track the status of your order by entering the provided tracking number on the carrier's website. Please note that tracking information may take some time to update after dispatch.
Shipping Restrictions:
P.O. Box Addresses: We are unable to deliver to P.O. Box addresses. Please provide a physical address for delivery.
Restricted Items: Some items may be restricted for international shipping due to legal or logistical constraints. Please refer to the product description or contact us for more information.
If you have any questions or concerns regarding our shipping policy, feel free to contact us at info@parvoir.com . We're here to assist you and ensure your shopping experience with Parvoir is nothing short of delightful.
Thank you for shopping with us!
Parvoir Team